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FAQs

All about allme.

We’re here to help bring out that clear, confident you

How Allme Health Works

Allme Health is a specialized teledermatology platform founded by doctorate-prepared, Dermatology-Certified Nurse Practitioners. We provide expert, evidence-based integrative dermatology care, blending traditional medical prescriptions with deep-dive counseling on lifestyle and diet.

Our process is both streamlined and thorough. 

  1. Fill out an intake form
  2. Upload high-quality photos of your skin concern
  3. Schedule your video consultation
  4. Meet with your Dermatology Certified NP
  5. Recieve a customized treatment plan, including prescriptions when appropriate 
  6. Enjoy direct access to your provider through secure text messaging for 60 days after your visit.

To provide the highest standard of care, all initial consultations are conducted via video.

This allows us to “meet” you, thoroughly assess your skin, and collaborate on your personalized treatment plan.

For your convenience, most follow-up visits are handled asynchronously through secure photo and messaging check-ins, although we’re happy to conduct your follow-up visits via video, if you prefer or if required by your state laws.

Please note that certain medications, such as Accutane (Isotretinoin), require monthly video visits to comply with iPledge safety regulations.

Additionally, video visits may be required for follow-ups depending on specific state laws.

We see patients virtually who are located in: Arizona, Washington State, Utah, Nevada, Montana, Colorado, Florida, Vermont, New Hampshire, and Idaho. We are adding new states quickly. Subscribe to our newsletter for updates!

Yes, due to HIPAA requiements and security, patients need to create an account before they fill out the questionnaire, upload photos, and recieve a treatment plan.

The DCNP credential is awarded to nurse practitioners who pass the DCNP exam, demonstrating advanced expertise in medical dermatology.

A DNP is a doctoral-prepared nurse practitioner with advanced training in clinical practice, healthcare systems, and applying medical research directly to patient care.

Treatments & Prescriptions

We are specialists. We focus specifically on chronic inflammatory skin diseases, such as acne (hormonal, cystic, adolescent, and adult), rosacea, perioral dermatitis, eczema (atopic dermatitis), and psoriasis.

By narrowing our focus, we provide a higher level of expertise and results.

Clinical research demonstrates that combining multiple evidence-based approaches – including dermatologic prescriptions and targeted lifestyle modifications – addresses both the skin surface drivers and the internal biological influencers of acne. Studies show that medications are more effective when combined, and that diet, stress, sleep, and hormonal balance significantly correlate with acne severity and improvement.

In clinical trials, combination dermatologic therapies show better results than single-agent treatment, and adjunctive systemic approaches (like hormonal therapy or supplements) have been associated with higher rates of improvement – indicating that a comprehensive approach that includes lifestyle factors can enhance overall treatment success.

Source 1 , Source 2

Yes. As DCNPs, we are registered with the iPledge program and can manage Isotretinoin (Accutane) treatment safely through our platform. We will coordinate your monthly lab work at a facility near you (like LabCorp or Quest).

We believe in transparency and choice. We can send your prescriptions to your local pharmacy or to our trusted partner mail-order pharmacy. Unlike other sites, we don’t force you to buy “house-brand” compounded creams—we prescribe whatever is best for your skin.

Yes. We love compounded treatments for their convenience and cost-effectiveness. Your DCNP will determine if a compounded option would be suitable for your skin, and if prescribed, we offer free shipping  through our partner compounding pharmacy.

Yes. We offer customized, compounded creams and the option to receive low-cost cash pay topical and oral medications, such as tretinoin, azelaic acid, doxycycline, and spironolactone from our partner pharmacy, with free shipping straight to your door.

Pricing & Insurance

We offer a membership based model in order to provide you the highest level of ongoing support.

Visits do not include the cost of lab work or medications.

You can read more about our pricing here.

Unlike “quick-script” sites, your Allme consultation includes:

  • Telehealth evaluation by a dermatology certified NP.
  • Customized treatment plan with prescriptions sent to your preferred pharmacy. Lab work may be ordered if deemed necessary and appropriate by your provider. The cost of medications is additional.
  • Integrative Counseling: A 20-minute visit with your DCNP, with personalized advice on how your diet, supplements, and lifestyle are impacting your specific skin condition.
  • Unlimited support with your provider through secure portal messaging.

Pricing for accutane visits can be found here.

It does not cover the cost of medications or cost of lab work.

We are in the process of credentialing with insurance providers to expand access.

A complete list of insurance plans we accept can be found here.

If you decide to use your insurance instead of joining the Clear Skin Club, we will provide you the same high level of care.

Even if you do not use health insurance, you can typically use your insurance at your local pharmacy.

Our partner compounding pharmacy does not accept insurance, as insurances do not cover compounded medications.

Why Choose Allme?

Many sites are “prescription mills” that use algorithms or quick reviews. At Allme, you are paired with a DCNP who specializes exclusively in dermatology. We use an integrative approach, combining the best of evidence-based holistic and medical treatments to your care.

We are Pro-Results.

We use the best of modern medicine (like Tretinoin, customized compounded topicals, and Accutane) but anchor them with integrative, evidence-based lifestyle changes.

We believe the best results happen when science meets a healthy lifestyle.

Factor
Allme Health
In-Office Dermatology
Other Telehealth
Wait Time for an Appointment
1-3 days
Weeks to months
Days to weeks
Best For
Patients who want an integrative approach to long-term management of their skin problem
Skin concerns that may need a biopsy, like new rashes and changing skin lesions
Simple problems or routine medication refills without ongoing provider support
Appointment Length
Photo review and 20 minute video consultation with a dermatology certified provider
Typically 5-15 minutes face-to-face with the provider
Photo review only.
Support and messaging
60 day unlimited HIPAA compliant text messaging with your provider.
Must contact office first to reach provider.
7 to 60 days of provider messaging depending on service
Lab work
Cost of lab testing such as GI-MAP and DUTCH is additional and can be discussed with provider.
Available to discuss in person during appointments
No lab ordering available
Cost
Starting at $39/mo
Average $250+
$95 for photo consult only, or required to purchase compounded medications
Glossary

In terms of skin

Select a letter to find a word and its definition

A

The thin, slightly acidic film on your skin that protects against bacteria and irritation. Our Clarifying Cleanser is pH-balanced to keep it healthy and intact.
Molecules that neutralize free radicals (unstable compounds that damage collagen and trigger inflammation). Think Vitamin C, Green Tea, and Bakuchiol—your daily “shield” against skin stressors.

B

A plant-derived antioxidant known as the “natural retinol,” offering smoothing and brightening benefits without the irritation.

The process of healing the skin’s outermost layer, so moisture stays in and irritants stay out. Our Bounce Moisturizer is designed for barrier rescue.

A powerful antibacterial ingredient used to treat acne by reducing acne bacteria and keeping pores clear.

C

“Comedo” means clogged pore. Non-comedogenic products will not block pores—essential for acne-prone skin.
Naturally occurring lipids in the skin that help maintain moisture and strengthen the barrier.
Acids like AHA, BHA, or PHA that dissolve dead skin cells to improve texture and clarity.

D

A broad term for skin inflammation that can show up as redness, itchiness, or irritation—from eczema to allergic reactions.
The recommended frequency for skincare or prescription use (like applying retinoids every 2–3 nights). Staying within your dosing window prevents irritation while maintaining results.
Acids like AHA, BHA, or PHA that dissolve dead skin cells to improve texture and clarity.

E

The outermost layer of skin responsible for protection, cell turnover, and hydration levels.
The outermost layer of skin responsible for protection, cell turnover, and hydration levels.
The outermost layer of skin responsible for protection, cell turnover, and hydration levels.

F

Unstable molecules created by UV, pollution, and stress that break down collagen. Antioxidants help neutralize them.
A yeast-driven condition that looks like uniform bumps, commonly mistaken for acne. Responds better to antifungals than traditional acne treatments.
Indicates no added fragrance—ideal for sensitive or acne-prone skin.

G

A popular AHA used for brightening, smoothing texture, and treating hyperpigmentation.
A humectant that draws water into the skin, helping maintain hydration and plumpness.
A type of inflammatory skin response to foreign material, often seen after certain fillers or trauma.

H

Tax-advantaged accounts that can cover Allme Health visits and many prescriptions.
A “moisture magnet” ingredient (like Hyaluronic Acid) that attracts water into the skin.
A thickening of the outer skin layer, often contributing to clogged pores and keratosis pilaris (“chicken skin”).

I

A required safety program for Accutane patients. As DCNPs, we manage your monthly labs, pregnancy tests, and guidance.
The skin’s response to stress or injury. Calm irritation is the foundation of Allme’s holistic acne approach.
The generic name for Accutane—one of the most effective treatments for severe or resistant acne.

J

A lightweight, acne-safe oil that mimics the skin’s natural sebum. It hydrates without clogging pores and supports barrier repair.
Acne that occurs in children before puberty. Requires tailored, gentle treatment—never adult-strength products.

K

A protein that forms the structure of skin, hair, and nails. Too much keratin in hair follicles causes keratosis pilaris (KP).
A brightening ingredient used to fade dark spots and melasma by inhibiting melanin production.

L

The skin’s natural fats that form the “mortar” between skin-cell “bricks.”

A gentle derivative of salicylic acid used in acne and antiaging care.

Immune cells in the skin that help protect against infection and allergens.

M

A hormone-sensitive pigmentation condition causing brown patches. Requires gentle, consistent treatment.
A cleansing fluid with micelles that lift dirt and makeup without stripping moisture.
The ecosystem of bacteria on your skin that helps regulate inflammation and barrier health.

N

  • NP: Nurse Practitioner
  • DNP: Doctor of Nursing Practice
  • DCNP: Dermatology-Certified Nurse Practitioner — a dermatology expert who has passed national board exams.
A multitasking ingredient that brightens, calms inflammation, reduces redness, and strengthens the barrier.

O

Ingredients (like petrolatum or dimethicone) that create a protective seal to lock in moisture.
Indicates no oil-based ingredients—helpful for oily or acne-prone skin types.
When oils or sebum react with oxygen, turning blackheads dark.

P

Short chains of amino acids that support collagen and elastin production.
The dark spots left after inflammation—from acne, rashes, or eczema.
Temporary breakouts when starting active ingredients (like retinoids) as cell turnover increases. Usually lasts 4–8 weeks.

Q

How bacteria “communicate.” Some acne ingredients, like benzoyl peroxide, disrupt this communication to reduce breakouts.
Describes lightweight textures that sink into the skin fast—ideal for morning routines.

R

Vitamin A derivatives that increase cell turnover, unclog pores, and boost collagen.
A chronic inflammatory condition characterized by redness, flushing, and sensitivity.
The overnight window when skin naturally regenerates—why Allme pairs retinoids with barrier-supporting ingredients.

S

An oral medication that treats hormonal acne by blocking androgen effects.
The skin’s natural oil. Balanced sebum = healthy glow; excess sebum = increased acne risk.
Applying a thick occlusive layer at night to lock in moisture—great for dry skin, not ideal for acne-prone skin.

T

Remote dermatology care—like Allme Health—allowing expert access without the wait.
The amount of water evaporating from your skin. High TEWL = a weakened barrier.

A prescription-strength retinoid widely considered the gold standard for acne and antiaging.

U

Ultraviolet rays from the sun that accelerate aging, pigmentation, and skin cancer risk. SPF is nonnegotiable.

A gentle exfoliant + humectant used in moisturizers for KP, dry skin, and eczema.

V

A potent antioxidant that brightens, fades dark spots, boosts collagen, and evens skin tone.
Refers to blood-vessel prominence, often seen in rosacea or sensitive skin.

W

Pores clogged with oil and dead skin that are sealed at the surface. Often the first sign of congestion.
Lightweight formulations ideal for oily or acne-prone skin needing hydration without heaviness.

X

The medical term for dry skin—tight, flaky, and dehydrated.
A sugar-derived humectant that supports the skin barrier and microbiome.

Y

A normal skin organism that can overgrow and trigger fungal acne or seborrheic dermatitis.

Z

A mineral that helps reduce inflammation, regulate oil production, and support healing. Often found in sunscreens, spot treatments, and supplements.
The life cycle of an acne lesion—from clogged pore → inflammation → healing. Understanding the cycle helps target the right step.
Our dermatology NP-led podcast where two board-certified NPs break down skincare myths, share real patient stories, talk evidence-based acne care, and give you the unfiltered truth about skin health. It’s smart, fun, and refreshingly real—your new go-to for learning dermatology without the gatekeeping.
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